Posted by & filed under Other, Service.

If you are not at your computer, or simply prefer to sidestep refund via iTunes, you can still request a refund using any web browser (e.g. Safari).

Follow these next simple instructions

1. Go to Apple’s problem reports page:

2. Login with your Apple ID user name (typically your email address) and password.

How to get a refund from Apple using web browser - Step 1

3. Select the appropriate tab — all, music, movies, TV shows, apps, or books.

4. Find the purchase you want refunded.

5. Select Report a Problem to the right of the purchase.

How to get a refund from Apple using web browser - Step 2

6. Select the reason you want the refund.

How to get a refund from Apple using web browser - Step 3

7. Fill in the description, as appropriate.

8. Select Submit.

How to get a refund from Apple using web browser - Step 4


iTunes and App Store refunds typically take a day or two to process and you might get contacted by Apple support to verify the reason for the request.

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