Posted by & filed under News, Service.

Dear users from China, we’d like to confirm that our service outage was related to Great Firewall of China (GFW) update. Now we can see many ‘Lost-Carrier’ messages, introduced by GFW interference. Our engineers are working hard to solve that problem, please wait for updates or contact to find a solution.

2 Responses to “Problems with accessing PPTP VPN servers from China”

  1. Tom Conlon

    I have not been able to use pptp since early November. All I can get is a 711 error – Remote Access Service cannot be started. We are one of the foreign business here that is re-evaluating if we can survive without being able to access marketing and sales tools that are now blocked. Open VPN is horrible. It’s looking very dim now as I do not know how I will be able to pay our workers without export sales.

  2. Adam

    Currently in China and service does not connect. Is there a problem?