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Some apps are known to interfere with the VPN’s normal work. We decided to publish our own list of known problems and solutions.


Windows Apps

► Qihoo 360, 360 Safeguard, 360 Total Security

Solution: Add Seed4.Me folder and files to antivirus exceptions, or replace Qihoo 360 with another antivirus.

How to add Seed4.Me folder to 360’s exceptions:

Open your 360 Total Security software > Click on Virus Scan > Click on Trust List > Add Directory “C:\Program Files\Seed4.Me VPN”.

 

Note: Seed4.Me re-installation may be required.

 

► TinyWall firewall
Solution: Allow LanTraffic + add Seed4.Me files to exceptions, if this doesn’t help, disable TinyWall.

According to the TinyWall developer, the problem was solved in the latest TinyWall versions.

 

► AnVir Task Manager

Solution: Add Seed4.Me folder and files to exceptions, or delete AnVir.

 

Android Apps

► NetGuard

Solution: Uninstall NetGuard.

 

Corporate Firewalls

► Fortinet FortiGate

Solution: Try enabling Shadow Mode in Seed4.Me. Shadow Mode is a more disruptive mode to jump over firewalls.

Seed4.Me VPN Shadow Mode: How to turn ON/OFF

 

Bonus: How to Properly Add Seed4.Me VPN to Antivirus Exceptions

Step 1. Temporary stop your antivirus

Step 2. Add the following folder to your antivirus exceptions:

C:\Program Files\Seed4.Me VPN

Step 3. Add the following files to your antivirus exceptions:

C:\Program Files\Seed4.Me VPN\bin\Seed4.Me_service.exe

C:\Program Files\Seed4.Me VPN\bin\Seed4.Me_VPN.exe

Step 4. Uninstall current (corrupted) Seed4.Me version

Step 5. Download and install the latest Seed4.Me VPN App

Step 6. Start antivirus software

Done!

 

Still nothing works? Don’t hesitate to contact our support team – support@seed4.me

 

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