How to get iTunes refund using the web browser

Posted by & filed under Other, Service.

If you are not at your computer, or simply prefer to sidestep refund via iTunes, you can still request a refund using any web browser (e.g. Safari).

Follow these next simple instructions

1. Go to Apple’s problem reports page: reportaproblem.apple.com.

2. Login with your Apple ID user name (typically your email address) and password.

How to get a refund from Apple using web browser - Step 1

3. Select the appropriate tab — all, music, movies, TV shows, apps, or books.

4. Find the purchase you want refunded.

5. Select Report a Problem to the right of the purchase.

How to get a refund from Apple using web browser - Step 2

6. Select the reason you want the refund.

How to get a refund from Apple using web browser - Step 3

7. Fill in the description, as appropriate.

8. Select Submit.

How to get a refund from Apple using web browser - Step 4

Note!

iTunes and App Store refunds typically take a day or two to process and you might get contacted by Apple support to verify the reason for the request.

23 Responses to “How to get iTunes refund using the web browser”

  1. mulberry

    I have learn some excellent stuff here. Definitely worth bookmarking for revisiting. I wonder how a lot attempt you put to create the sort of great informative web site.

  2. black & white

    Hello, you used to write magnificent, but the last several posts have been kinda boring. I miss your super writings. Past few posts are just a little bit out of track! come on!

  3. fred

    I do not even know how I ended up here, but I thought this post was good. Cheers! 😉

  4. こんにちは

    I like the helpful information you provide in your articles. I will bookmark your weblog and check again here frequently. I am quite sure I will learn lots of new stuff right here! Best of luck for the next!

  5. max

    I do believe all the ideas you’ve offered to your post. They are really convincing and can certainly work. Still, the posts are too brief for starters. May you please prolong them a little from subsequent time? Thank you for the post.

  6. Hello

    Good site! I truly love how it is easy on my eyes and the data are well written. I’m wondering how I might be notified when a new post has been made. I’ve subscribed to your RSS feed which must do the trick! Have a great day!

  7. köpa rea

    I truly wanted to post a small remark in order to express gratitude to you for some of the great steps you are sharing at this website. My time-consuming internet lookup has finally been recognized with awesome details to go over with my close friends. I would claim that we readers actually are very lucky to exist in a magnificent community with so many awesome professionals with useful things. I feel truly fortunate to have come across the weblog and look forward to plenty of more pleasurable times reading here. Thank you once more for a lot of things.

  8. colonias mujer

    Wonderful work! This is the kind of info that should be shared around the web. Disgrace on Google for not positioning this put up higher! Thanks =)

  9. max tienda

    As a Newbie, I am constantly searching online for articles that can be of assistance to me. Thank you

  10. chinas

    As I web site possessor I believe the content material here is rattling wonderful , appreciate it for your hard work. You should keep it up forever! Best of luck.

  11. salomon españa

    Hi, I check your new stuff regularly. Your story-telling style is awesome, keep doing what you’re doing!

  12. max 95

    Thanks for the sensible critique. I’m very glad to see such great info being shared freely out there.

  13. salomon baratos

    Superb, what a weblog it is! This weblog gives helpful facts to us, keep it up.

  14. salomon

    Hi there to every, because I am truly eager of reading this blog post to be updated daily. It carries fastidious material.

  15. hombre sexy

    Wonderful! That is the kind of information that should be shared around the internet. Disgrace on the seek engines for now not positioning this post upper! Thank you =)

  16. max light

    I have learn a few just right stuff here. Definitely value bookmarking for revisiting. I surprise how a lot effort you place to make the sort of great informative site.

  17. baratas hombre

    Can you tell us more about this? I’d like to find out more details.

  18. boxer 365

    I appreciate, lead to I discovered exactly what I was looking for. You have ended my 4 day long hunt! God Bless you man. Have a great day. Bye

  19. zapatillas salomon trail

    Thank you, I’ve recently been searching for information about this topic for a while and yours is the best I’ve found out till now. However, what in regards to the conclusion? Are you sure about the source?

  20. Vitaliy

    Thank you for your feedback!
    It is the official Apple’s guide, and we also tested all the steps.